On top of that is the potential for lost revenue and
damaged reputation in the event that customer service
mechanisms such as online ordering, phone systems
or other sales tools are unavailable to customers. In
many instances, there is very little lag between system
downtime and financial disaster.
The Payoff of Next-Generation Power Monitoring Services
When outages occur, the fire drills associated with
investigation and remediation can be a significant drain
on resources. To optimize power infrastructure, IT teams
need next-generation monitoring solutions that deliver a
holistic approach comprised of monitoring and reporting
software, services, and on-site technical support.
By leveraging a next-generation power monitoring
service, IT can realize:
• Improved reliability by gaining the critical insights
needed to spot troubling trends and address them
before issues and outages arise.
• Faster repairs by equipping technicians with the
timely, detailed insights needed to more quickly
detect and address issues.
• Enhanced staff focus on strategic initiatives by
enabling them to avoid the distraction of manual
monitoring—and the fire drills associated with
outages and issues.
Delivering Data-Driven Insights
The movement toward next-generation power monitoring
and management services can be likened to the evolution
of auto repairs. In the past when a car broke down, the
attending mechanic would need to go through a process
of trial and error to find the issue. This involved replacing
parts, testing functionality, and repeating these efforts
until the issue was resolved. Today, however, many cars
are equipped with an array of sensors.
When mechanics can leverage this breadth of data
and intelligent diagnostic tools, they can perform faster,
more cost-effective repairs. Furthermore, many vehicle
manufacturers are using technology to help preempt
issues completely. For example, GM now offers predictive
maintenance technology in some of its vehicles. Pairing
the vehicle’s Internet connectivity and extensive sensors,
data is fed into big analytics programs that can determine
whether a component failure is imminent, and, if so, issue
a notification to the driver.
In the world of data center power, similar
advancements are taking place. By combining
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